About us
About Grace Benefactor
Grace Benefactor Care Services Ltd is a specialist supported living provider in London, committed to empowering vulnerable adults to live independently within their own homes while receiving high-quality housing-related support.
Vision
Trusted specialist support
To become a trusted provider of specialist supported living services that enable vulnerable adults to live fulfilling, independent and meaningful lives within their communities.
Mission
Independence with dignity
To deliver person-centred housing support that promotes independence, recovery, wellbeing and social inclusion while respecting every individual's rights, dignity and choices.
What we do
Supported living without personal care
We help people develop life skills, improve wellbeing, maintain tenancy and take part in their communities — operating in line with UK legislation and local authority commissioning requirements.
We provide supported living support only and do not deliver regulated personal care. Our model is designed for commissioners seeking person-centred support that promotes independence while reducing reliance on more intensive services.
Values
Principles we live by
- Compassion
- Respect
- Integrity
- Empowerment
- Equality
- Inclusion
- Accountability
- Professional Excellence
Quality & safeguarding
A culture of safety and continuous improvement
We take a zero-tolerance approach to abuse and maintain quality through structured oversight and feedback.
Quality assurance
- Regular audits
- Supervision and annual appraisal
- Service-user and family feedback
- Complaints monitoring
- Incident reporting
- Continuous improvement plans
Safeguarding
- Care Act 2014
- Mental Capacity Act 2005
- Human Rights Act 1998
- Equality Act 2010
- Health and Safety legislation
- Local safeguarding procedures
Staff training
- Safeguarding Adults
- Mental Capacity Act
- Mental Health Awareness
- Learning Disabilities
- Dementia Awareness
- Positive Behaviour Support
How we operate
Coordinated support across properties
A central office coordinates support workers across supported living homes, with flexible hours based on assessed need and on-call management available seven days a week.
