Grace Benefactor

How we can help

Supported Living Services

Our supported living service gives adults 24-hour support in a warm, fully staffed home environment. Our dedicated teams enrich daily life while treating everyone with dignity, respect and compassion.

We foster a welcoming home environment where every person feels secure, respected and cared for across every area of their wellbeing.

Personalised support in a comfortable home
Individualised help with everyday living

Individualised care

Care that evolves with each person

Our flexible, person-centred support reflects each person’s needs, from verbal prompts and encouragement to practical help with daily routines. We adapt as those needs change to promote comfort, dignity and independence.

Here day and night

Reliable care, 24 hours a day

Experienced day, sleep-in and waking-night staff provide support around the clock. They respond quickly to changes in health or behaviour and record diet, hydration, mobility and personal routines each day to maintain consistent care.

Staff are trained in epilepsy awareness and seizure management. They follow clear procedures and personalised epilepsy plans to support different seizure types safely and confidently.

Supported living team available throughout the day and night
Planning care around individual goals and needs

Personal care plans

Care shaped around the individual

Each person has a regularly reviewed support plan based on their needs and goals. It covers daily living, laundry, meals, eating, health, mobility, mental wellbeing and positive responses to behaviours that may challenge.

Everyday living

Practical help and meaningful activities

Our supported living service includes:

  • Arranging visits with family
  • Helping people attend day centres
  • Supporting community activities and day trips
  • Collaborating with multidisciplinary teams
  • Working with families to update support plans when needed
  • Working with advocates to help vulnerable people express their views
  • Providing accessible information for informed care choices
  • Preparing meals around personal, dietary, religious and nutritional needs, support plans and health guidance
Taking part in local activities and spending time with family

Safety and rights

Respecting choice while supporting daily routines

Where a support plan requires restrictions, we work with the local authority to seek the appropriate DoLS authorisation.

Each person follows a 24-hour programme that supports their development through routines and activities at home and in the community.

Daily living support reflects each person’s plan and preferences.

Support with home life and community routines

Our partnerships

Connected with trusted organisations

We work alongside established health, care and regulatory bodies to provide safe, reliable support.

  • NHS Central and North West London
  • ADASS
  • Skills for Care
  • National Autistic Society
  • ICO

Let's create better support together

We work with local authorities, NHS partners, housing associations and families to provide dependable supported living.